Textured Gold Hoop Earrings

Our Delivery Timings Are 3 to 6 working days!

Please expect confirmation call from our team within 24-48 hours after placing your order!

Delivery Charges Are PKR 250/-

FREE Delivery on order of above Rs. 2999/-

Tracking ID Will be provided through Email or Whatsapp, once your order is shipped.

Exchange & Replacement Policy

At Turaz, your satisfaction is our priority, and we’re here to make your shopping experience smooth and worry-free. While we do not offer refunds or general returns due to hygiene and sanitation reasons, we are committed to resolving any genuine concerns you may have.

We proudly offer a 3-Day Exchange/Replacement Service for your peace of mind. If you experience any issue with your order—such as receiving a defective, damaged, tarnished, or incorrect item—you can request an exchange within 3 days of delivery.

✅ What qualifies for exchange/replacement?

The product arrived damaged, broken, or tarnished.

You received the wrong item.

A part of your order is missing.

We’ll happily replace the item with the same product you ordered. In case it’s out of stock, we’ll offer you an exchange for another design of your choice.

❌ What is not covered?

Change of mind after purchase.

Damage due to misuse, wear and tear, or improper handling.

Non-defective items, due to hygiene standards (we do not accept general returns or refunds).

How to Request an Exchange/Replacement

Simply email us at turazjewelstj@gmail.com with the following details:

Subject: Your Order Number

Description: Briefly explain the issue

Photos: Clear images showing the problem

We encourage you to request real-time product photos before placing your order, so you can shop with full confidence.

If you have any questions or need support, we’re always here to help!

Thank you for choosing Turaz – where elegance meets trust.